At AbrarOnline, we are committed to protecting your personal data and ensuring your privacy. This Personal Data Protection Policy (referred to as “CGU”) outlines how we collect, use, disclose, and safeguard your personal information when you visit or use our online store. By using our Website, you consent to the practices described in this policy.

Data Collection

We collect personal data from you when you:

  • Register an account on our Website
  • Place an order
  • Contact our customer support team
  • Subscribe to our newsletter or promotional communications
  • Participate in surveys, contests, or promotions

The types of personal data we may collect include:

  • Contact Information: Name, email address, phone number, and shipping address
  • Payment Information: Credit card details and billing address (processed securely by our payment processors)
  • Order Information: Details about the products you purchase, including transaction history
  • Technical Data: IP address, browser type, operating system, and usage data collected via cookies and similar technologies

Data Usage

We use your personal data for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment verification, shipment, and delivery.
  • Customer Service: To respond to your inquiries, provide support, and manage your account.
  • Marketing: To send you promotional materials, newsletters, and special offers if you have opted in to receive them.
  • Improvement of Services: To analyze website usage, improve our services, and tailor your shopping experience.
  • Compliance and Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our terms and conditions.

Data Sharing

We may share your personal data with third parties in the following circumstances:

  • Service Providers: To perform services on our behalf, such as payment processing, shipping, and email marketing. These third parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transition. We will notify you of any such changes and how they affect your data.
  • Legal Requirements: To comply with applicable laws, regulations, or legal processes, or to respond to lawful requests and legal proceedings.

Data Security

We implement a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use secure protocols to encrypt sensitive information, such as payment data, during transmission.
  • Access Controls: We restrict access to personal data to authorized personnel only.
  • Secure Servers: Our servers are protected by industry-standard security practices to prevent unauthorized access.

Despite our efforts to protect your data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to maintain reasonable and appropriate security measures.

Your Rights

You have the following rights regarding your personal data:

  • Access: You may request access to the personal data we hold about you and obtain a copy of it.
  • Correction: You may request that we correct or update any inaccurate or incomplete personal data.
  • Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
  • Restriction: You may request that we restrict the processing of your personal data under certain conditions.
  • Objection: You may object to the processing of your personal data for specific purposes, such as direct marketing.
  • Portability: You may request a copy of your personal data in a structured, commonly used format, and transfer it to another data controller.

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

Children’s Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

Policy Changes

We may update this Personal Data Protection Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Our team is available to address your inquiries and provide assistance regarding your personal data.